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News, Careers | 12 January 2023

Recruitment Call: Engagement Coordinator for Culture Club

Recruitment Call: Engagement Coordinator for Culture Club
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We are seeking to recruit an Engagement Coordinator for Culture Club,

Closing date for applications: Monday 13 February 2023.

We are seeking to appoint a full time Engagement Coordinator for our Culture Club programme. As a member of the Culture Company’s Engagement team, you are key to activating our values throughout your work.

About Culture Club.

Culture Club is a series of hosted talks and tours that introduce and encourage people to connect with the cultural spaces of the city. We invite people to see, experience and learn about cultural places and opportunities throughout Dublin. Working closely with our partners, we open up new ways for people to access cultural activity more easily and confidently in order to develop and expand their cultural habits.

You will:

  • Schedule and coordinate monthly events and activities with the partners of Culture Club based on their programme, collections and guide staff

  • Host and deliver highly engaging and welcoming events (in person and online) that enables people to connect with the cultural content and spaces of the city, working closely with our partners and the tours they provide.
  • Create the conditions for group conversations following Culture Club activities, where people feel comfortable to share their ideas and reflections.

  • Provide regular updates and reports from these events as per templates and guidelines provided, and maintain and develop our company database.
    Build and develop relationships with participants and partners to identify further opportunities for cultural engagement.

About the role:

Function and role specification:

You will be responsible for ensuring that Culture Clubs are successfully planned, coordinated and hosted in multiple sites across the city or/and online and in multiple formats so that each event provides a positive experience for the people attending.

You will ensure that Culture Clubs provide a personalised, supportive, enjoyable and empowering pathway for participants to access cultural venues in Dublin.

As co-ordinator and lead host, you will have responsibility for delivering a programme of highly engaging and welcoming Culture Club events that enable people to connect with each other and with culture across the city. You will ensure that all members of the Culture Club team hosting events (including the Culture Company team and those of our our cultural partners) are fully briefed and prepared on how to deliver and document the events in line with the agreed methodology. You will also play an important role in ensuring we maintain productive working relationships with our delivery partners.

In addition, you will ensure that the opportunity for Tea & Chats is incorporated into each Culture Club event. You will ensure this forum for open discussion is run and documented efficiently and effectively so that the conditions are created to activate and empower people through their participation and facilitate their ongoing engagement with Dublin City Council Culture Company projects and programmes as well as with the cultural venues themselves.

Engagement and Participation Development

  • Co-ordinate, host and facilitate Culture Club sessions which will be followed by meaningful and enjoyable Tea & Chats sessions, using the relevant Dublin City Council Culture Company methodology and materials.
  • Constantly diversify the Culture Club audience by working closely with the wider Engagement Team and continuously reaching out to individuals and community groups throughout your work.
  • Build contacts as part of your work in order to support Tea & Chats, Culture Club and any other engagement projects and programmes, and the broader work of Dublin City Council Culture Company.
  • Be proactive about linking-in across the company on any relevant information derived from Culture Club sessions and the Tea & Chat that follows to ensure gaps, themes, feedback, expressed concerns, contacts and leads are fielded quickly and appropriately.
  • You will be responsible for the following planning and delivery aspects of Culture Club:
    • Ensure that the Partnership Agreements with our cultural partners signed up to and are adhered to.
    • Plan the Culture Club programme, including operational details and ensure this is fed into the programme of communications, including the Culture Club leaflet and/or newsletter as a core part of this (its contents, printing, distribution by working closely with Culture Company Communications Team).
    • Work with programme data (from Ticketsolve and elsewhere as appropriate) to support internal reporting and reporting to partners.
    • Ensure the Culture Club process documents, methodology and project pipeline in Insightly is up to date and modifications in the operations and delivery are well described and clear. This ‘How To’ manual is an integral part of the programme and needs to be understood by all Culture Company team members who interact with Culture Club.

Project Management & Delivery

  • Work efficiently, effectively and collaboratively with the Team, to help to deliver the planned expansion of the Culture Club programme that grows the number of events taking place and the number of individuals, including creating and maintaining space for newcomers to participate.
  • Input as requested into the development and delivery of the materials, methods and infrastructure necessary for the implementation of the planned expansion of Culture Club. (in person and/or online)
  • Manage, mediate, and engage positively with all the different stakeholders and the public, including connections and relationships within the City and communities.
  • Prepare and provide access to and detail on marketing and promotional opportunities that may arise; support public awareness campaigns for your assigned programme and Dublin City Council Culture Company overall. Ensure active participation in this through participation in quarterly Culture Club communications planning. This may include providing communications content to the Engagement Communications Co-ordinator for newsletters, texts, emails, and social media as required.
  • Provide and ensure written reports on all your activities, manage and maintain project data and archives are maintained, and deliver other regular reporting as necessary, to Dublin City Council Culture Company.
  • Ensure compliance with your contractual obligations, appropriate Health and Safety requirements as set out by Dublin City Council Culture Company, and adherence to financial procedures, and specific policies as shared with you by the Company.

Role requirements

The ideal person for this role will have:

  • Evidence of a strong and proven belief in and enthusiasm for activating and empowering cultural and community programmes and events.
  • Evidence of a minimum of two years relevant or transferable experience in planning and delivery of effective cultural programmes and projects.
  • A proven track record of successfully coordinating and delivering people-focused cultural engagement processes (which may include cultural or community projects - or similar).
  • Ability to plan, organise, to work independently, and to work to deadlines, with flexibility around working hours.
  • A good understanding of GDPR, and its implications for community engagement, participation and consultation.
  • Proficient IT skills (including G Suite, CRM, Ticketsolve etc.) or equivalent experience demonstrating the ability to learn.
  • Excellent administrative, reporting and project coordination skills.
  • Excellent communication and interpersonal skills.
  • An understanding of the work of Dublin City Council Culture Company and its ambitions.

Position summary:

Post Title: Engagement Coordinator for Culture Club, Dublin City Council Culture Company

Post Status:

  • Fixed Term Contract (full-time), two years, a six month probationary period applies.
  • This post is full time, five days per week

Location: Dublin City Council Culture Company HQ, 14 Henrietta Street, Dublin 1, D01 HH34 and Richmond Barracks, Inchicore, Dublin 8, D08 YY05.

Reports to: Tracy Geraghty, Head of Development & Engagement

Key relationships: The Culture Company engagement and creative engagement teams and the wider team, members of the public, community groups and cultural organisations and institutions based in the Dublin City area.

Salary: Full time salary of €31,200 per annum

Pension: A contribution of 10% of salary will be made to an agreed pension savings scheme subject to the individual contributing a similar percentage.

Reward and recognition: All Dublin City Council Culture Company employees participate in the performance review and appraisal process annually. This process measures performance, considers training and development opportunities and is used to determine any reward (pay or annual leave increases) that may be applicable.

Working from home: This position is full-time and based in the Company offices at 14 Henrietta Street and requires attendance at some of the culture club activities across the city.

Other benefits: Other Employee benefits include Employee Assistance Programme, Cycle to Work Scheme, Taxsaver Commuter Ticket Scheme for public transport to and from work, access to certified training and opportunities for professional development in your role.

How to apply:

Applications are now invited from applicants who meet these published requirements. Applications must include the following:

  • Your CV (including the names and contact details of two referees). Note that referees will not be contacted without prior consent.
  • A one page letter citing your specific skills, knowledge and experience relevant to the role specification and requirements set out here.
  • A statement (no more than one page) on your motivation for interest in the position as Engagement Coordinator for Culture Club

Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with “Engagement Coordinator for Culture Club” in the subject line.

Closing date for this application is Monday 13 February 2023. Applications received after the closing date and time will not be accepted.

The information supplied in your application will be reviewed against the requirements set out in this notice by a panel. Dublin City Council Culture Company reserves the right to shortlist applicants and/or call people for an interview. We envisage that any resulting first round interviews will be held during the week beginning 27 February 2023; subject to government guidelines, these may be online or in person. It will not be possible to provide application process feedback to unsuccessful applicants.

Garda vetting is mandatory for successful applicants, and you must be cleared by the National Vetting Bureau before the work can commence. The successful applicant may also be required to complete mandatory training in line with the requirements of their role or broader company requirements.

Please note that Dublin City Council Culture Company is committed to developing policies and practices ensuring that accessibility, universal design and reasonable accommodation for people with disabilities are taken into account. Dublin City Council Culture Company is an equal opportunity employer. Please see our Equal Opportunities Policy here (PDF).

Please note that both the museum at 14 Henrietta Street and Richmond Barracks are Part M access compliant, and the offices of Dublin City Council Culture Company in both have limited physical access. Reasonable accommodation of access requirements will be made for successful applicants.

Interviews will take place in an accessible location. We are committed to respecting and protecting your privacy. We keep several kinds of personal data about our prospective employees so we can manage the recruitment process effectively and efficiently and meet our legal obligations. Please see our Privacy Notice for Job Applicants here (PDF).