News
News, Opportunities | 12 November 2024
Recruitment Call: Engagement Coordinator
We are seeking to recruit an Engagement Coordinator.
Closing date for applications: Tuesday 3 December 2024.
Dublin City Council Culture Company runs cultural initiatives and buildings across the city with, and for, the people of Dublin. We are seeking to appoint a full time Engagement Coordinator to work with our Engagement team to help activate our Company values.
The Engagement team plays a central role in the Culture Company’s work. Through our programmes you will listen and learn about what matters to people across the city. You will help to deliver and coordinate our Culture Club programme and also support our Tea & Chats and Your Tenement Memories programmes.
Culture Club
Culture Club is a series of hosted talks, tours and activities that introduce and encourage people to connect with the cultural spaces of the city. Working closely with our partners, we open up new ways for people to access cultural activity more easily and confidently in order to develop and expand their cultural habits.
Tea & Chats
Tea & Chats is an ongoing programme of informal and open conversations over a cup of tea with people about what matters to them. By listening and connecting, we can build relationships, collaborate and suggest ways for people to explore the city’s culture.
Your Tenement Memories
Your Tenement Memories is a series of ongoing conversations with people across the city that gathers memories of tenement life in Dublin for 14 Henrietta Street. By listening and talking with visitors, historians, local residents and their families and through the knowledge of others, the museum continues to discover new stories, gathering memories and adding to the museum’s collection and visitor experience.
About the role
Function and role specification
Working efficiently, effectively and collaboratively with the Engagement team, you will help to deliver and coordinate Engagement programmes across the department.
You will be responsible for ensuring that Culture Clubs are successfully planned, coordinated and hosted in multiple sites across the city in multiple formats, so that each event provides a positive experience for the people attending. As coordinator and host, you will have responsibility for delivering a programme of highly engaging and welcoming Culture Clubs that enable people to connect with each other and with culture across the city.
You will also support the delivery of the Tea & Chats and Your Tenement Memories programmes. Throughout your work, you will ensure that all participants are made to feel welcomed and comfortable and that the opportunity for conversation and connection is incorporated, to facilitate the participants ongoing engagement with Dublin City Council Culture Company and the wider cultural offer of the city.
Main areas of focus
Customer Service
Audience Development
Accessibility and Clear Communication.
Your main tasks will include:
Engagement & Audience Development
Scheduling and coordinating talks, tours and activities with our partners to create a highly engaging monthly Culture Club programme.
Hosting and facilitating Culture Clubs which will be followed by meaningful and enjoyable conversations.
Supporting the Tea & Chats programme to deliver highly engaging and welcoming events that enable people to connect with each other and with culture in their local areas.
Supporting the Your Tenement Memories programme to host and deliver highly engaging and welcoming events that enable people to share their stories of tenement life in Dublin.
Building contacts as part of your work in order to support all Engagement programmes and the broader work of Dublin City Council Culture Company.
Building and developing relationships with participants and partners to identify opportunities for cultural engagement.
Project Management & Delivery
Managing the daily administrative tasks associated with Culture Club such as creating the team schedule, ordering refreshments, and managing the booking system.
Dealing with queries by phone, email, text, and any other mediums deemed necessary.
Inputting into the development and delivery of the processes, materials, methods and infrastructure necessary for the implementation of Engagement programmes.
Providing written reports on all your activities, managing and maintaining project data and archives, compiling information gathered and delivering external reporting as necessary.
Preparing and providing communications, marketing and promotional opportunities that may arise for your assigned programmes and Dublin City Council Culture Company overall.
Role requirements
Essential Criteria
A minimum of two years relevant or transferable experience in planning, coordination and delivery of cultural or community programmes and projects.
A proven track record of successfully delivering and facilitating people-focused consultation or engagement programmes (which may include cultural or community projects - or similar).
An ability to work as part of a team, to be able to multitask, remain calm under pressure and meet tight deadlines.
Excellent communication and interpersonal skills.
Excellent administrative, organisational, reporting and IT skills (including G Suite, CRM, Ticketsolve etc.) or equivalent experience demonstrating the ability to learn.
An understanding of the work of Dublin City Council Culture Company and its ambitions.
Person specification
The ideal person for this role will have:
A real interest in working directly with people to create opportunities for them to connect with culture in different ways.
An understanding of the importance of listening to people and responding to what we hear.
Strong facilitation skills and an ability to facilitate programmes for a wide range of people in different settings.
An ability to coordinate and schedule with strong administration skills.
A willingness to learn and develop new approaches.
A willingness to work flexibly, including some evening/weekend work when required.
Position summary
Post Title: Engagement Coordinator , Dublin City Council Culture Company
Post Status: Fixed Term Contract (full-time), 3 years, a 6 month probationary period applies.
Location: Dublin City Council Culture Company HQ, 14 Henrietta Street, Dublin 1 and Richmond Barracks, Inchicore, Dublin 8
Reports to: Engagement Programme Lead
Key relationships: The Culture Company Engagement, Creative Engagement and Visitor Experience teams and the wider Company, members of the public, community groups and cultural organisations, venues and institutions based in the Dublin City area.
Salary: €34, 811 gross p.a.
Pension: A contribution of up to 10% of salary will be made to an agreed pension savings scheme subject to the individual contributing a similar percentage.
Reward and recognition: All Dublin City Council Culture Company employees participate in the performance review and appraisal process annually. This process measures performance, considers training and development opportunities and is used to determine any reward (pay or annual leave increases) that may be applicable.
Hybrid working: The company facilitates some hybrid working suitable to the requirement of the position, this can be discussed further with the successful candidate.
Other benefits: Other Employee benefits include Employee Assistance Programme, Cycle to Work Scheme, Taxsaver Commuter Ticket Scheme for public transport to and from work, access to certified training and opportunities for professional development in your role.
How to apply
Applications are now invited from applicants who meet these published requirements.
Applications must include the following:
CV, including the names and contact details of two referees (referees will not be contacted without prior permission)
A one-page letter citing your specific skills, knowledge and experience relevant to the role specification and requirements.
Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with “Engagement Coordinator” in the subject line. Applications received after the closing date and time will not be accepted.
Closing date for this application is Tuesday, 3 December 2024.
The information supplied in your application will be reviewed against the requirements set out in this notice by a panel. Dublin City Council Culture Company reserves the right to shortlist applicants and/or call people for an interview. We envisage that any resulting first round interviews will be held during the week beginning 9 December 2024. The interviews will be in the format of competency based questions related to the specific role responsibilities and required criteria outlined within this recruitment process. It will not be possible to provide application process feedback to unsuccessful applicants.
In the interests of promoting accessibility all candidates who are invited for an interview will receive the interview questions and/or tasks in advance to allow everyone to prepare fully for the interview.
Please note that Dublin City Council Culture Company is committed to developing policies and practices ensuring that accessibility, Universal Design and reasonable accommodation for people with disabilities are taken into account. Dublin City Council Culture Company is an equal opportunity employer. Please see our Equal Opportunities Policy here.
Please note that both the museum at 14 Henrietta Street and Richmond Barracks are Part M access compliant, and the offices of Dublin City Council Culture Company in both have limited physical access. Reasonable accommodation of access requirements will be made for successful applicants.
Interviews will take place in an accessible location. We are committed to respecting and protecting your privacy. We keep several kinds of personal data about our prospective employees so we can manage the recruitment process effectively and efficiently and meet our legal obligations. Please see our Privacy Notice for Job Applicants here.
Garda vetting may be mandatory for successful applicants, and you must be cleared by the National Vetting Bureau before the work can commence.
About Dublin City Council Culture Company
Established in March 2018, Dublin City Council Culture Company runs cultural initiatives and buildings across the city for, and with, the people of Dublin.
Collaborating with citizens, communities, cultural organisations, businesses, and Dublin City Council itself, the company’s work is focused on embedding cultural experiences and increasing cultural participation throughout Dublin’s neighbourhoods. We connect people and communities through culture and conversation. When people feel connected to their local area they feel safer and stronger, and are healthier.
In addition to its city-wide work, with programmes such as The National Neighbourhood, Culture Club, Culture Connects, the Dublin City Council Culture Company operates two cultural buildings: 14 Henrietta Street and Richmond Barracks.It also runs informational programmes and research such as Culture Near You and others.
For more information, see www.dublincitycouncilculturecompany.ie and also the websites of 14 Henrietta Street, Richmond Barracks and Culture Near You
Our vision A Dublin where culture connects everything and everyone.
Our mission Connecting people through culture and conversation to ignite imaginations and experiences.
Our values We are led by our values. They guide what we do and how we do it.
Participation: We make culture real. We connect, activate and support people to revel in their imagination and creativity.
Partnership: We know we are stronger together. We are a catalyst, bringing people and organisations together to grow knowledge, understanding and respect.
Relevance: We believe culture is at the heart of human development and quality of life. We aim to embed culture in the everyday life of the city.
Capacity-building: We appreciate learning. We develop and share new ways of working that enable everyone to create more connections to culture.
Quality: We do everything in the best way possible. We find and use knowledge, experience and skills to build impact, quality and sustainability into every project.
Our goals 2019-2024
We have identified five goals - to engage, experiment, learn, share, embed - working with, through and for people in Dublin.