Recruitment Call: Engagement Manager

Position summary

Post Title: Engagement Manager Dublin City Council Culture Company

Post Status: Fixed Term Contract (full-time), 3 years, a 6 month probationary period applies.

Location: Dublin City Council Culture Company HQ, 14 Henrietta Street, Dublin 1 and Richmond Barracks, Inchicore, Dublin 8

Reports to: Director of Engagement

Key relationships: You will work closely with the Engagement team and teams across the Company, as well as artists, cultural partners, community groups, participants, stakeholders and other programme partners.

Salary: €44,103 gross per annum.

Pension: All employees who meet the requirements will be auto-enrolled in the Government My Future Fund retirement saving scheme when they begin work. Upon completion of their six month probationary period, staff will be eligible to join the company scheme. Dublin City Council Culture Company offers a personal retirement savings account (PRSA) scheme, where the company will match employee contributions of up to 10% of salary Employees may choose to remain in the MyFutureFund scheme once they have completed their probation or to opt out and join the company pension scheme.

Reward and Recognition: All Dublin City Council Culture Company employees participate in the performance review and appraisal process annually. This process measures performance, considers training and development opportunities and is used to determine any reward (pay award) that may be applicable.

Hybrid working: The company facilitates some hybrid working suitable to the requirement of the position, this can be discussed further with the successful candidate.

Other Benefits: Other Employee benefits include Income Protection, Life Assurance, Employee Assistance Programme, Cycle to Work Scheme, Taxsaver Commuter Ticket Scheme for public transport to and from work, access to certified training and opportunities for professional development in your role.

Annual Leave: 25 Days

Key Responsibilities

1. Managing People and Working Across the Company

• Line manage the two Engagement Coordinators responsible for Culture Club and Culture Club Projects, including resource planning, goal setting, support, training, probation and performance reviews.
• Work collaboratively with the Engagement team and colleagues across the Company to deliver departmental and cross-company programmes and projects.
• Build relationships across the Company and stay informed about other programmes and activities to support collaboration and broaden engagement.

2. Programme Management and Development

• Manage, develop and deliver the Culture Club programme, Culture Club Projects and other assigned projects.
• Facilitate Culture Club and Culture Club Project sessions and support coordinators, artists, facilitators and practitioners to deliver high-quality experiences for participants.
• Develop new opportunities with cultural partners that enable individuals and community groups to develop cultural confidence and habits.
• Develop and maintain effective systems and processes for programme delivery, ensuring consistent practice across the team.
• Use participant and partner feedback, research and programme data to evaluate and continuously improve the programmes.
• Manage programme administration and financial processes, including POs, invoices and partner liaison.

3. Audience Development and Public Engagement

• Work collaboratively with the Engagement team to increase participation and expand the range of opportunities available through Culture Club and Culture Club Projects.
• Monitor participation and engagement trends to identify opportunities for audience growth and longer-term engagement.
• Contribute to the strategic development of the Engagement team's programmes and the implementation of the Company's Public Engagement Plan.
• Keep accessibility and inclusion at the forefront of programme planning and delivery.

4. Partnerships, Advocacy and Communications

• Develop and maintain productive relationships with community groups, cultural organisations, artists, participants and other partners.
• Create new strategic partnerships that provide opportunities for people to explore and experiment through culture.
• Monitor and evaluate partnerships to ensure they deliver mutual benefit and meet programme objectives.
• Work with the Director of Engagement and Communications Coordinator to promote Culture Club and Culture Club Projects through newsletters, social media and other communications.
• Develop partner reports and contribute to sharing learning through Company communications, external networks, awards, publications and advocacy activity.

Role requirements

Person specification

The ideal person for this role will be:

• Proactive, with excellent interpersonal and communication skills and the ability to build positive relationships with a wide range of people and organisations.
• Highly organised, with the ability to manage multiple programmes, projects, partnerships and priorities.
• Flexible and resourceful, with the ability to work collaboratively, take initiative and respond positively to changing circumstances.
• Able to use research, feedback, participation data and evaluation to inform programme development and improvement.
• Accountable and responsible, with an ability to manage projects, processes and people effectively.

Essential criteria

• A minimum of 3 years experience of managing and delivering cultural, community engagement, public engagement, learning or participation programmes, including programme administration, reporting and financial processes.
• A minimum of 2 years experience of line management and supporting the development and performance of team members.
• Experience of developing and maintaining strategic partnerships with cultural organisations, community groups and/or other relevant stakeholders, with the ability to develop partnerships that support shared objectives.
• Experience of developing audiences or participants, with an understanding of how to create pathways for people to engage with cultural activity and develop opportunities for longer-term cultural participation.
• Experience of using data, feedback and evaluation to assess programmes, demonstrate impact and inform future programme development.

Desirable criteria

• An understanding of the work of Dublin City Council Culture Company and its ambitions.
• Experience working in the cultural, community development, arts, heritage, museum or related sectors.

How to apply

Applications are now invited from applicants who meet these published requirements. Applications must include the following:

• CV, including the names and contact details of two referees (referees will not be contacted without prior permission)
• A one or two page letter citing your specific skills, knowledge and experience relevant to the role specification and requirements.

Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with Engagement Manager in the subject line. Applications received after the closing date and time will not be accepted.

The closing date for this application is 8 September 2026

The information supplied in your application will be reviewed against the requirements set out in this notice by a panel. Dublin City Council Culture Company reserves the right to shortlist applicants and/or call people for an interview. It will not be possible to provide application process feedback to unsuccessful applicants.

We envisage that any resulting first round interviews will be held during the week beginning 21 September 2026. The interviews will be in the format of competency based questions related to the specific role responsibilities and required criteria outlined within this recruitment process.

In the interests of promoting accessibility all candidates who are invited for an interview will receive the interview questions and/or tasks in advance to allow everyone to prepare fully for the interview. Interviews will take place in an accessible location.

Please note that Dublin City Council Culture Company is committed to developing policies and practices ensuring that accessibility, Universal Design and reasonable accommodation for people with disabilities are taken into account. Dublin City Council Culture Company is an equal opportunity employer. Please see our Equal Opportunities Policy here.

Please note that both the museum at 14 Henrietta Street and Richmond Barracks are Part M access compliant, and the offices of Dublin City Council Culture Company in both have limited physical access. Reasonable accommodation of access requirements will be made for successful applicants.

We are committed to respecting and protecting your privacy. We keep several kinds of personal data about our prospective employees so we can manage the recruitment process effectively and efficiently and meet our legal obligations. Please see our Privacy Notice for Job Applicants here.

Garda vetting may be mandatory for successful applicants, and you must be cleared by the National Vetting Bureau before the work can commence.

About Dublin City Council Culture Company

Dublin City Council Culture Company runs cultural initiatives and buildings across the city with, and for, the people of Dublin. We collaborate with people, communities, cultural organisations, businesses, and Dublin City Council to embed cultural experiences and increase cultural participation throughout Dublin.

For more information, see www.dublincitycouncilculturecompany.ie

Our Vision

A Dublin where creativity and access to culture builds lasting connections between people and the place they live.

Our Mission

We are dedicated to delivering sustainable impact through accessible and engaging cultural experiences that expand cultural habits, build connections and grow cultural confidence.

Our Values

We are led by our values. They guide what we do and how we do it.

Inclusion and Accessibility

• We encourage everyone to be involved to achieve wider cultural participation in Dublin.
• We create meaningful and enduring cultural connections by focusing on programme accessibility and sustainability.

Connection and Collaboration

• We collaborate with artists, communities and organisations. Together we develop and expand cultural skills.
• We open up new ways for people to access cultural activity more easily and confidently to develop their cultural habits.

Engagement and Excellence

• We ensure our programmes are relevant and meaningful to all by continuously engaging with the people of Dublin
• We strive for excellence in everything we do.