Operations, Staff Services, HR and Facilities

The Operations function ensures the smooth running of the company through the creation and implementation of company policies and procedures for HR and training, health and safety, facilities (for staff and the public), care of heritage buildings and collections and conservation and IT supplies, services and infrastructure. The team gets the best advice from qualified specialist experts; we remain sufficiently trained to ensure that as a company and team, we do what we need in order to do the best job possible, as safely and responsibly as possible and in as simple and straight-forward a way as possible. The team works closely with all of the other teams or functions to identify current and future requirements for each, as individual teams and within the broader company context, and to ensure that our policies, protocols and practice remain consistently current.