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How we work | 18 June 2025
How we work: our three key Foundation Stones
Our strategic objectives are structured into three key Foundation Stones: How people experience it, How we make it and How it creates long-term impact.
Our Company Strategy guides us in our purpose: to create meaningful and enduring cultural connections by focusing on programme accessibility and sustainability, as well as building lasting partnerships.
We want to offer engaging and high-quality experiences that benefit both our staff and the people we engage with. We are fully committed to listening, learning what matters, and adapting.
Our strategic objectives are built around a clear sense of purpose: Why we do what we do, how we do it, and how we measure success.
These objectives are structured into three key Foundation Stones:
1. How people experience it
Our focus is on how people engage with our work, with an emphasis on Connection, Participation and Quality. We want to make sure that our work meets the unique needs of a wide range of audiences and formats, so the focus here is on how we create and curate experiences, and manage cultural spaces and programmes. We do this by following a tested method and learning cycle approach, grounded in equity and diversity.
2. How we make it
Our organisational structure and the way we operate is centred around Accessibility, Sustainability, and Partnership, which are key building blocks of the Culture Company. Those building blocks shape our organisational culture, the skills we bring together and the talent we attract, as well as how we build thoughtfully for the long-term success of our work.
3. How it creates long-term impact
Our work is dedicated to achieving long-term value and impact through Cultural Confidence, Learning and Advocacy. We emphasise the value of continuing reflection, feedback, and evaluation to make sure our efforts constantly evolve and help us deliver more meaningful and effective programming.
You can find out more about each of the building blocks in our Company Strategy.