Nuacht

Nuacht, Deiseanna | 22 Meán Fómhair 2021

Recruitment call for panel of Tour Guides - now closed

Recruitment call for panel of Tour Guides - now closed
  • Roinn

Update: This opportunity is now closed.

Dublin City Council Culture Company is seeking to add to our panel of tour guides for 14 Henrietta Street, Richmond Barracks and our engagement programmes.

Closing date for applications: Thursday 7 October

We are looking for warm individuals who have a passion for storytelling and culture, who can bring history and stories to life, to work with us to build and enrich the visitor experience at a number of sites across the city.

We are seeking to recruit additional members to our panel of tour guides. We currently run and operate tours at 14 Henrietta Street and Richmond Barracks, and facilitate cultural events, discussions and projects across a range of engagement programmes.

The panel will consist of part-time paid-positions and function across both sites and our wider engagement programmes. The ideal candidates will come from a diverse range of backgrounds in terms of their academic, professional and life experiences. All will share a love of Dublin city, community, and history.

About the role

This role is part-time and paid. Shifts are 4, 6 or 8 hours long. A weekly roster system is in place and each member of the panel is offered hours depending on how busy the tour schedule is, monthly in advance. Shifts may extend beyond standard office opening hours for private events or evening programming.

The ideal candidate will be a warm and natural storyteller who can help us bring to life the stories of the people who passed through our buildings, and should demonstrate a strong interest, knowledge, or expertise in relevant subjects such as social history, conservation, heritage, community development, arts and culture.

We would be interested to hear from anyone who can demonstrate the necessary interest, skills and experience as per the requirements detailed below. We encourage applications from individuals from varied and diverse backgrounds and experience.

Role requirements

The ideal person for this role will be able to demonstrate the following:

Essential

  • A strong interest, knowledge, or expertise in relevant subjects such as social history, conservation, heritage, community development, arts and culture;
  • Relevant experience of working in a customer-facing environment;
  • Relevant experience and/or qualifications in tour guiding (or equivalent);
  • Excellent communication, interpersonal and storytelling skills;
  • An adaptable, open and confident personality;
  • A willingness to be a team player and work flexibly.

Desirable

  • A qualification in an arts or history related field is desirable;
  • Experience of box office/ticketing systems;
  • A good level of computer literacy.


The tour guide role includes

  • Welcoming visitors;
  • Conducting guided tours, walking tours and other tours;
  • Hosting and facilitating engagement events and talks, both online and in person;
  • Operating audio visual or other appropriate equipment to support tours or events;
  • Assisting the team in preparing for and facilitating events in our buildings, both during and outside of opening hours;
  • Ensuring that any rules for visitors are observed and being responsible for your own and visitor security and safety at the site;
  • Additional light administrative duties as required;
  • Keeping the reception area and other site facilities clean and tidy.

Important contracting terms

  • Tour guides will be appointed to the panel and contracted via a Contract for Service;
  • Appointment to the panel is for a maximum period of two years - at which point panelists may be free to apply again should such an opportunity arise;
  • The maximum value of a single or combination of Contract for Service offered to anyone on the panel for any given 12 month period will not exceed €24,000 ex VAT;
  • No contract will be issued without proof of tax clearance, and/or VAT registration number where applicable;
  • The award of a Contract for Service for any project does not confer exclusivity on the successful panelists unless expressly stated;
  • Garda vetting is mandatory for successful applicants, and you must be cleared by the National Vetting Bureau before the work can commence.

How to apply

Applications are now invited from applicants who meet these published requirements. Applications must include the following:

  • CV (including the names and contact details of two referees)
  • A one-page cover letter citing your specific skills, knowledge and experience relevant to the role specification and requirements.

Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with “Tour Guide” in the subject line. Applications received after the closing date and time will not be accepted.

Closing date for this application is Thursday 7 October 2021.

The information supplied in your application will be reviewed against the requirements set out in this notice by a panel. Dublin City Council Culture Company reserves the right to shortlist applicants and/or call people for an interview. Interviews will be held during the week beginning 18 October 2021, subject to government guidelines these may be online or may be in person. It will not be possible to provide application process feedback to unsuccessful applicants.